Legal notices

C.F. e P.I.: 02068270467

Registered office: Via Borgo Giannotti 344-B, Lucca, 55100 Italy

Terms and conditions
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Privacy

Terms and conditions

Conditions of use of the website “www.giglioli.eu”

General provisions

1.1 For the purposes of these terms and conditions of use, by User we mean the person who uses the services offered by the site www.giglioli.eu, whether it is limited to consulting the information included therein or if he proceeded to use the reserved areas.

1.2 The use of the site is governed by these terms of use, whose acceptance constitutes an agreement between the User and the Owner and is provided with the mere fact of browsing the Web pages.

1.3Additional rules and conditions may be set by the Data Controller to regulate individual services offered on the Site: the User must comply with them in order to use the relative goods and services.

1.4 The law applicable to relationships arising from the use of the service is the Italian one, in the light of which these conditions of use must also be interpreted.

1.5 With the term Holder of the service, the company Giglioli srl with headquarters in Via Borgo Giannotti 344-B, Lucca, 55100 Italy – P.Iva 02068270467 Tel. +39 0583 331474

1.6 The Owner reserves the right to make any substantial changes to these terms of use at any time, making the User aware of them through publication on the Site. Access subsequent to the modification entails the complete acceptance by the User of the new conditions of use .

1.7 The text mentions purely computerized terms, commonly recognized and with the unambiguous meaning that, up to the express request, are assumed to be known and understood by the user of the site and the services offered for it.

User requirements and obligations.

2.1 The User undertakes not to access the reserved areas if he is not the true and legitimate holder of the access credentials.

Additional user obligations.

3.1 The User is required to use the website and the services offered for it in the timely and constant respect of the law, public order and morality (including the customary rules referable to the so-called Netiquette), and of what is established in the present terms of use.

3.2 In the event that the User accesses his reserved area to supplement or modify his personal data, he undertakes to provide true information strictly necessary for the use of the services provided by the company.

3.3 Once the account is activated, the User agrees to use the same, and in any case the related user-id and password, legitimately and correctly, also in light of the legal consequences related to such use.

3.4 The User must keep the user-id and password relating to his / her account with due care and diligence, and in the event of theft or loss, he / she is obliged to promptly notify it and request its deactivation.

3.5 The User is obliged to promptly notify the Owner of the loss or theft of the access credentials (User-id and password): in the absence of said communication, all manifestations of intent, acts and productive facts of legal effects made through the User’s account will undoubtedly be attributed to these.

3.6 Giglioli srl is not responsible in any way for the illegitimate consultation of personal data contained in the reserved area by unauthorized third parties who have become aware of the User’s authentication credentials due to the latter’s negligence.

3.7 The User undertakes not to disturb in any way the use of the service by other Users.

3.8 It is forbidden for the User to copy or otherwise learn the contents of the website, in its entirety, for uses other than strictly personal and, in any case, for commercial use, without prejudice to the provisions concerning the law on the right to author and / or industrial law.

3.9 If the user proceeds with the publication on a Social Network of contents of the site of Giglioli srl, through his own account, he assumes all responsibility that may arise.

Obligations, guarantees and exemptions of responsibility of the Owner.

4.1 The Owner undertakes to provide the User with the online usability of the website and the services offered for it, as well as the communication tools connected to them, taking care of their implementation compatibly with the current state of evolution of the IT tools.

4.2 Notwithstanding the provisions of the previous point, the Data Controller, in consideration of the fact that some pages of the Site are allocated on Web spaces of others and managed by them, does not assume any responsibility for any possible interruption and / or suspension of the service provided and / or other limitation of the usability of the service in its entirety, due to its own and / or third party technical problems generated by factors or circumstances beyond its control. In case of problems in the functioning of parts of the site, the user can report them to the address [email protected]

4.3 The Owner has the right to use alternative communication and / or publication tools and / or accessories to the Site, to make the services offered to Users accessible, also using, by way of example and not limited to, linking or mirroring techniques.

4.4 The Owner is not responsible for any use of this website and the services offered for it carried out in violation of the law, morality or public order, or in contrast with the provisions of these terms of use.

4.5 The Owner offers no guarantee as to the updating of the information entered on the site.

4.6 The Owner does not exercise any control over links to other Web sites and their content, present in their pages. If the connection is referable to a site that offers additional services through the owner, its use will be governed by the conditions of use prepared by the service provider.

4.7 The Owner is not liable for any damages and / or losses and / or malfunctions and / or prejudices of any kind that may result to the User’s electronic computer from using the service provided by the same, nor for any contamination of the IT system deriving from it. access, interconnection, downloading of material and computer programs from the site; the related repair / restoration costs remain the User’s responsibility.

Intellectual property

5.1 This website is protected by copyright law in force in Italy.

5.2 The User is prohibited from copying or otherwise learning, publishing, disseminating, transmitting or otherwise making available, even partially and / or as a result of modifications, as published on the website, except in cases where this is expressly provided for on the site, such as for example for the publication on the Social Networks of some contents.

Final provisions

6.1 The Owner reserves the unilateral right to modify, suspend or interrupt the website and the services offered for it, as well as the modification, suspension or interruption of the account and the communication tools connected to it by the individual User.

6.2 The Owner also reserves the right to follow up on future entrepreneurial and advertising initiatives, even for a fee, through the use on the website of any logo and / or trademark of third parties, including advertising banners and any other advertising for the promotion and the direct and / or indirect marketing of any goods, products and services.

Jurisdiction

7.1 The use of the services provided by the Data Controller through the website is not authorized in jurisdictions that do not recognize the validity of all provisions issued by these terms of use, including, without limitation, this paragraph.

Information on the processing of personal data of website users

Articles 13 and 14 of Regulation 2016/679 / EU (hereinafter also “GDPR”)

Why this warning

Giglioli srl (hereinafter also “Company” or “Owner”) is committed to respecting and protecting your privacy and wants you to feel safe both when you simply browse the site and if you decide to register by providing us with your personal data to use the services made available to its Users and / or Customers. In this page the Company intends to provide some information on the processing of personal data relating to users who visit or consult the website accessible by telematic means starting from the address www.giglioli.eu (the “Site”). The information is provided only for the Company’s website and not for other websites that may be consulted by the user via links (for which reference should be made to the respective privacy policies). The reproduction or use of pages, materials and information contained within the Site, by any means and on any support, is not permitted without the prior written consent of the Company. Copying and / or printing is permitted for exclusively personal and non-commercial use (for requests and clarifications contact the Company at the addresses below). Other uses of the content, services and information on this site are not permitted.

With regard to the content offered and the information provided, the Company will make sure that the contents of the Site are reasonably updated and reviewed, without offering any guarantee on the adequacy, accuracy or completeness of the information provided, expressly disclaiming any responsibility for any omission errors in the information provided on the Site.

 

Origin – Navigation data

The Company informs that the personal data you provide and acquired simultaneously with the request for information and / or contact, registration on the site and use of services via smartphone or any other tool used to access the Internet, as well as the data necessary for the provision of these services, including navigation data and data used for the possible purchase of the products and services offered by the Company but also only the cd data of “navigation” of the site by Users, will be treated in compliance with the applicable legislation. The computer systems and software procedures used for the functioning of this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of the Internet. This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified as users. This category of data includes “IP addresses” or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) ​​addresses of the requested resources, the time of the request, the method used in the submit the request to the web server, the size of the file obtained in response, the numeric code indicating the status of the response given by the web server (success, error, etc.) and other parameters relating to the operating system and IT environment of the user. These data are used only to obtain anonymous statistical information on the use of the site and to check the correct functioning of the Company’s website. It should be noted that the aforementioned data could be used to ascertain responsibility in the event of computer crimes against the Company’s site or other sites connected or connected to it: except for this possibility, the data on web contacts do not persist for more than a few days.

 

Origin – Data provided by the user

The Company collects, stores and processes your personal data for the purpose of providing the products and services offered on the Site, or for legal obligations. Relating to some specific Services, Products, Promotions, etc. the Company may also process your data for commercial purposes. In such cases, a specific, separate, optional and always revocable consent will be required in the manner and at the addresses indicated below.

The optional, explicit and voluntary sending of electronic mail to the addresses indicated in the relevant section of the Website, as well as the completion of questionnaires (eg forms), communication via chat, push notification via APP, social networks, call centers, etc. ., involves the subsequent acquisition of some of your personal data, including those collected through the use of the Apps and related services, necessary to respond to requests. We also point out that when using the mobile connection to access digital content and services offered directly by the Company or by our Partners it may be necessary to transfer your personal data to such third parties. We highlight that you could access the Site or connect to areas where you could be enabled to publish information using blogs or message boards, communicate with others, for example coming from the Company page on Facebook®, LinkedIn®, Youtube®, and other social sites network, review products and offers and post comments or content. Before interacting with these areas, we invite you to carefully read the General Conditions of Use, taking into account that, in certain circumstances, the information published can be viewed by anyone with access to the Internet and all the information you include in your publications can be read , collected and used by third parties.

 

The data is processed for the purposes:

Purpose of the processing and legal basis

  • strictly connected and necessary for registering on the website www.giglioli.eu, for the services and / or App developed or made available by the Company, for the use of the relative information services, for the management of contact requests or information, for carrying out of purchases of products and services offered through the Company’s website;
  • for the ancillary activities connected to the management of the requests of the User / Customer and the sending of the reply that may include the transmission of promotional material; to finalize the purchase order of the products and services offered, including aspects relating to payment by credit card, shipment management, the possible exercise of the right of reconsideration envisaged for distance purchases, the update on availability of products and services temporarily unavailable;
  • related to the fulfillment of obligations under EU and national legislation, the protection of public order, the ascertainment and prosecution of crimes;

direct marketing, ie sending advertising material, direct sales, carrying out market research or commercial communication of products and / or services offered by the Company; this activity may also involve products and services of Company Companies of the Company and be carried out by sending advertising / informative / promotional material and / or invitations to participate in initiatives, events and offers aimed at rewarding users / customers, carried out using “traditional” methods (for example, paper mail and / or calls from an operator), or through “automated” contact systems (for example SMS and / or MMS, telephone calls without operator intervention, and- mail, fax, interactive applications), pursuant to art. 130 c. 1 and 2 of Legislative Decree 196/03 and subsequent amendments;

The provision of data for the purposes referred to in points 1), 2) and 3), connected to a pre-contractual and / or contractual phase or functional to a user request or envisaged by a specific regulatory provision, is mandatory and , failing this, it will not be possible to receive information and access any services requested; in relation to point 4) of this Notice, the consent to the processing of data by the user / customer is free and optional and always revocable without affecting the usability of the products and services except the impossibility for the Company to keep up to date on new initiatives or on particular promotions or advantages available to users / customers.

The Company may send commercial communications relating to products and / or services similar to those already provided, pursuant to Directive 2002/58 / EU, using the e-mail coordinates, or paper ones, indicated by you on such occasions to which you can oppose with the procedures and contact details below.

 

Modalities, treatment logics, storage times and security measures

The processing is also carried out with the aid of electronic or automated means and is carried out by the Company and / or third parties of which the Company can use to store, manage and transmit the data. The data processing will be carried out with the organization and processing logic of your personal data, also related to the logs originating from the access and use of the services made available via the web, of the products and services used in connection with the aforementioned purposes and, in any case, so to ensure the security and confidentiality of data. The personal data processed will be kept for the time required by the law in the applicable time.

Still with regard to data security, in the sections of the website set up for particular services, where personal data are requested from the user, the data is encrypted using a security technology called Secure Sockets Layer, abbreviated as SSL. The SSL technology encrypts the information before it is exchanged via the Internet between the user’s computer and the central systems of the Company, making them incomprehensible to the unauthorized and thus guaranteeing the confidentiality of the information transmitted; in addition, transactions made using electronic payment instruments are carried out directly using the payment service provider (PSP) platform and the company only keeps the minimum set of information necessary to manage any disputes. With reference to the aspects of protection of personal data, the user / customer is invited, pursuant to art. 33 of the GDPR to report to the Company any circumstances or events from which a potential “breach of personal data (data breach)” may arise, in order to allow an immediate assessment and the adoption of any actions aimed at countering this event by sending a communication to [email protected] or by contacting Customer Service. The measures adopted by the Company do not exempt the Customer from paying the necessary attention to the use, where required, of a password / PIN of adequate complexity, which must be updated periodically, especially if he has been violated / known by third parties, and must keep carefully and make it inaccessible to third parties, in order to avoid improper and unauthorized use.

Cookies

A cookie is a short string of text that is sent to your browser and possibly saved on your computer (alternatively on your smartphone / tablet or any other tool used to access the Internet); such sending generally occurs every time you visit a website. The Company uses cookies for different purposes, in order to offer you a quick and safe digital experience, for example, allowing you to keep the connection to the protected area active while browsing through the pages of the site.

The cookies stored on your terminal cannot be used to retrieve any data from your hard disk, transmit computer viruses or identify and use your e-mail address. Each cookie is unique in relation to the browser and device you use to access the Website or use the Company’s App. In general, the purpose of cookies is to improve the functioning of the website and the user’s experience in using it, even if cookies can be used to send advertising messages (as specified below). For more information on what cookies are and how they work, you can consult the “All about cookies” website http://www.allaboutcookies.org.

 

Communication and data transfer areas.

For the pursuit of the aforementioned purposes, the Company may communicate and have the personal data of users / customers processed by third parties with whom we have relationships, in Italy and abroad, where these third parties provide services on our request. We will only provide these third parties with the information necessary to perform the requested services, taking all measures to protect your personal data. The data may be transferred outside the European Economic Area if this is necessary for the management of your contractual relationship. In this case, the data recipients will be subjected to obligations of protection and security equivalent to those guaranteed by the Data Controller. In case of use of services offered directly by Partners we will provide only the data strictly necessary for their execution. In any case, only the data necessary for the pursuit of the intended purposes will be communicated and, where requested, the guarantees applicable to data transfers to third countries will be applied. We may also disclose personal data to our commercial service providers, for marketing reasons, for this purpose appointed as external processors. In addition, personal data may be communicated to the competent public bodies and authorities for the purpose of complying with regulatory obligations or for ascertaining responsibility in the case of computer crimes against the site as well as disclosed to, or allocated to, third parties (as a responsible or, in the case of electronic communication service providers, independent data controllers), who provide IT and telematic services (eg: hosting services, website management and development) and of which the Company uses for the performance of tasks and activities of a technical and organizational nature that are instrumental to the functioning of the website. The subjects belonging to the categories listed above operate as separate Data Controllers or as Managers appointed for the purpose by the Company.

 

Furthermore, personal data may be known by Company employees / consultants who are specifically instructed and appointed as Data Processors.

 

The categories of recipients to whom the data may be communicated is available by contacting the Company at the addresses indicated below.

 

Rights of interested parties

You may at any time exercise the rights that are recognized to you by law, including the one:

  1. to access your personal data, obtaining evidence of the purposes pursued by the Owner, of the categories of data involved, of the recipients to whom they may be communicated, of the applicable retention period, of the existence of automated decision-making processes;
  2. to obtain the correction of inaccurate personal data concerning you without delay;
  3. to obtain, in the foreseen cases, the cancellation of your data;
  4. to obtain the limitation of the processing or to oppose the same, when possible;
  5. to request the portability of the data that you have provided to the Company, ie to receive them in a structured format, commonly used and readable by an automatic device, also to transmit such data to another holder, within the limits and with foreseen restrictions art. 20 of the GDPR;

In addition, he may lodge a complaint with the Authority for the Protection of Personal Data pursuant to art. 77 of the GDPR.

For the purposes referred to in point 4) of the purposes, the Customer can always revoke the consent and exercise the right to object to direct marketing (in “traditional” and “automated” form). The opposition, in the absence of a contrary indication, will refer to both traditional and automated communications.

Data Controller

Data controller, pursuant to art. 4 of the Code and of the GDPR, is Giglioli srl, Via Borgo Giannotti 344-B, Lucca, 55100 Italy

The aforementioned rights may be exercised at the request of the interested party in the manner disclosed by the Customer Service or on the Company’s website or by using the following references: Giglioli srl ([email protected]).

The use of the Website, including those intended for tablets and / or smartphones, by the Customer and / or User implies full knowledge and acceptance of the content and any indications included in this version of information published by the Company when the site is accessed. The Company informs that this information can be modified without any notice and therefore recommends a periodic reading.

 

The Data Controller

Giglioli srl